Frequently Asked Questions

Q1. What is the TY-Man?

The TY-Man is a range of elite athlete training products. TY-Man’s flagship product is the Pro-Trainer, a water-proof, all-terrain mp3 player with heart rate and coach communication functionality.

 

      Q1.1. How do I wear the TY-Man?

      For directions on how to wear the TY-Man, click here.

 

Q2. Where can I find out more about the TY-Man?

Product features are listed on their respective product pages in the Products section of the website. For further information product user manuals may be downloaded free from the Downloads section.

 

Q3. Where can I buy the TY-Man?

TY-Man products can be bought either online or from one of our authorised resellers.

 

Q4. Does the TY-Man come with a warranty?

Yes. All TY-Man products come with a six (6) month warranty subject to terms and conditions For more information on product returns and warranties, click here.

 

Q5. What if my TY-Man doesn’t work?

For general trouble-shooting, consult the instructions included in your TY-Man product wallet. If you require further assistance, or your TY-Man is faulty/damaged please fill out an enquiry form here.

 

Q6. How do I use my TY-Man?

For instructions on how to use your TY-Man, please click here.

Q7. There is no TY-Man folder?

In the event a TY-Man folder does not pop up when connected to the computer, check any additional drives (external storage devices) usually found in Windows Explorer under My Computer.

 

Q8. My TY-Man is frozen?

In the event a TY-Man is frozen, simply press and hold both up and down buttons simultaneously to reset the unit.

MEMBERS/SPECIAL OFFERS/DISCOUNT INFORMATION

To claim your special offer, member or coupon discount, please enter your unique code during the checkout process.